What People are Saying About Us...

May

"I ordered tires Monday morning. They called me Wednesday morning saying they were in. I'm picky about my car and they took great care of it. Plastic on the seats and my rims didn't look like they had touched them. They even added a chrome cap and sleeve on my valve stem. I'd highly recommend them again. Thanks guys."

April

“With few exceptions, I think most of us would agree that walking up to your car, attempting to start the engine and having - well - nothing happen is probably one of the most frustrating events in our busy, daily lives. And when that does happen - like it did to me just last week - making ONE phone call to that ONE trusted auto service provider pretty much diffuses the stress of the entire situation. But wait, how many out there have that ONE trusted provider? For hassle-free service, you do now. Scott Welsh and his team at Courtesy Auto Service & Tire of Tacoma, conveniently located right next to the Tacoma Mall, make car trouble a non-event. They will rescue a damsel in distress, they will service a busy executive's car on his lunch hour, they will help your mom buy a set of new tires at a great price. Scott's guys are a true reflection of the owner: friendly, courteous, candid and willing to go the extra mile. Highest recommendation: visit www.courtesygoodyear.com.”

March

"There comes a time in any given day, month, or year when your car, regardless of how well maintained, decides to be in need of a tune-up, repair, or an oil-change. Vehicles definitely have a mind of their own and as much as you wish to control them…they will control you.

The trepidation with having to take your vehicle in to be serviced is classic in the sense that unless you are fully informed of how your vehicle works or what it needs, you don’t really know why or how you arrived there in the first place.

That is where Courtesy Auto Service & Tire of Tacoma comes in. I have never had a vehicle service center treat me with as much courtesy, (no pun intended), or respect as to how my vehicle relates to me. What I put in the car, what parts it needs, when it needs service, oil changes or tires rotated, they are always right there for advice and prompt service. They even will show you and explain in detail why and how! For instance, my car needed to have its brakes checked. Turns out my rotors were hardened to the point that they could not re-grind a smooth and even surface for new pads to grip. I could never have imagined how that all worked, if they would not have shown me how they grind the rotors, and apply the pads etc.

I have taken all my vehicles there for four years now. I will never take them to another service center unless directed by Courtesy themselves (which they have when a certain problem with my vehicle had to go back to the dealership). I appreciate them more than they know!"

“Scott has always handled service and products for my pickups and cars in a professional, courteous manner and has gone out of his way to accomodate my needs. He is liked and respected by his customers and work associates. He is a heck of a golfer too.”

january

"Wow. Who needs somebody running to your car when you can go to see Scott or Chris at Goodyear Courtesy. These guys are unbelievable with their customer service. They treated me like I had bought the most expensive set of tires and wheels available. I would highly recommend them for your installation. They may not be the closest to you, but they are the best!"

Friendly, professional and most of all honest, I would trust them with all my auto repair needs. We love Scott !

They provide auto service with honesty and integrity. As a woman, I have no hesitation taking my car to them and knowing that I will be given an honest evaluation at a fair price.

Scott & his team take care of our fleet vehicles. We trust them and they have always done a superior job and their prices are fair. They go out of their way to provide the best service for their customers. Jonz Catering

They have helped me on several occasions. Each time my car was fixed fast and correctly. I never had any problems with any aspect of the service. Greg B.

Great Service, I take my Company car to Scott. he and his crew have allways taken Great Care of my wheels Al This place is amazing, they don't just "repair" your car, they take care of your car. I am on time for my oil change every 3000 miles and when I take my car in, I request to have my car looked over thoroughly. Courtesy Auto Service & Tire will always respect my wishes and check for the smallest things, even the light on my licenses plate. The great thing is if you cannot get it fixed or you decide not too, they don't push you to repair the item, they leave it up to you... NO PRESSURE. Scott and his team are amazing, When I stopped working in the mall, I took my business to another Good year in Puyallup, but I am now driving the 30 plus minutes back to Scott and his team, after I realize that Courtesy is not just a Goodyear, but an amazing family and shop. I can always trust them and know that they will take care of me and my car... MY Way! Courtesy Auto Service & Tire are amazing team and are rare in the Repair Business... They have my business for life!! Tami

I trust them. That's all I need. Matt F.

"I have visited Courtesy Auto on numerous occasions and I have always received great results. Scott and his team of experts explain everything in advance, leave no surprises, and stand by their work. I trust Courtesy Auto with all of my vehicles." Ellen W.

"I have taken my car to Scott for quite some time. He has been SO SO wonderful in recommendations and support. I have had some bad experiences with auto shops. Being a single girl walking into a repair shop is like walking talking money. Scott and his staff have treated me with nothing but respect. They have taken the time to listen to me and teach me things that will help me in the future. Thank you, Scott." Autumn H.

"This was the best service ever. I have taken both of my cars here and received ecvellent customer service." Anonymous

"In the catering business, it is not uncommon to have not only one vehicle but rather a fleet! This means having to worry about the proper maintenance of each van / car. This is a field that I know absolutely NOTHING about, nor do I want to :) I simply hand over the keys to Scott of Courtesy Auto and tell him to put it on my card on file. I have total faith that I am getting the best deal and the best service. Scott and his staff's integrity speaks for itself. Thank you for taking one more "pesky" chore off of my plate (pardon the pun) :)" Nems S.

"Scott's shop does quick, thorough auto repairs for a reasonable price. Everybody needs somebody to turn to occasionally for auto repairs, Scott looks after all three cars in my family (a Land Rover, a Honda and a Mercury Cougar). To reduce the frequency of those occasional repairs and keep costs under control use him for your routine maintenance too. Beyond all that, he's a good guy." Marty F.

"Scott and his team are true professionals. My family owns three cars and Scott keeps them in top shape. Always gets the job done timely, done right, and priced fairly. Now what else could I ask? Really not much, however there is so much more. There is an owner that really cares about his customers and makes them feel like friends, and this owner realizes the importance of being a good corporate citizen in our community. I am very pleased to recommend Scott Welch and Courtesy Auto to anyone." Jeff D.

"Scott has been a joy to work with. We have taken in our personal vehicle as well as our business fleet and he and his team are so professional, we get accurate bids and the work is always done on time. We will continue to use Scott for all of our car repair and tire needs." Linda B.

"Great Experience. Courtesy called me as soon as the shipment arrived to schedule installation. Price was guaranteed - $15 (per 225/70R16 tire) included stem, tire disposal, mounting and balancing. Went in the next morning and they were done in about 20 minutes." Anonymous

"I sent a family member to Scott. He was great. He (and his whole staff) treated her with respect and more importantly, were honest and forthcoming throughout the entire repair process. She left there knowing that she got what she paid for and was VERY happy with the results." Gary B.